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Ronald McDonald House Charities of Alabama
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      Santa’s Out on Vacation — But Our Families Still Need a Little Magic!

      June 4, 2025
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      By Ella Portwood
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      A Home-Away-From-Home: The Williams Family

      May 29, 2025
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      By Brionne Hawkins
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      Generations of Giving: A Mother-Daughter Legacy of Love

      May 6, 2025
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      By Ella Portwood
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      Starling Thomas Community Fun Day

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Guest Satisfaction Survey

Home / Guest Satisfaction Survey

Thank you for participating in our survey. As a former family of RMHCA, your feedback is important to us, and we value your opinion. By completing this survey, you are helping us continue to provide the best experience possible for every guest’s stay. All information collected will remain confidential.

The Ronald McDonald House Facility and Services

For each item below, please select the word that best describes your experience at the Ronald McDonald House.
Comfort and cleanliness of your room
Kitchen & equipment needed to make your own meals
Laundry Room
Helpfulness and friendliness of the staff
Play Areas
Outdoor Areas
House Activities (Art Cart, Bingo, etc.)
Location to Hospital Facility
Did you experience any maintenance issues?
Did we respond to your request accordingly?
Was the issue resolved?

The Ronald McDonald House Guidelines and Procedures

For each item below, please select the word that best describes your experience at the Ronald McDonald House.
Check-in experience
Check-out experience
Explanation of House guidelines and policies
House Tour

The Ronald McDonald House Impact

For each item below, please select the word that best describes your experience at the Ronald McDonald House.
Because of RMH I was able to maintain my well-being while my child received care.
Staying at RMH helped save my family money on lodging and other necessities.
Access to a hot meal every day helped to alleviate additional stress during my stay at RMH as a guest family.
The prepared meals were flavorful and delicious.
The prepared meals were well-balanced and healthy.
There was plenty of food for all families present during mealtime.
While staying at RMH, I had access to supportive resources through the Family Life Center.
The Family Life Team met with me to assess my family's needs. (Answer only if you were a guest for wo weeks or more. Leave black if you were a guest for less than two weeks.)
The Family Life Team connected my family to community resources during my stay. (Answer only if you were a guest for two weeks or more. Leave blank if you were a guest for less than two weeks.)
My child's health and well-being were positively affected as a result of our family being able to stay at RMH.
I felt supported by the RMH staff and volunteers.
House activities hosted by staff and volunteers helped to provide much-needed diversion during my stay at RMH. (ex. Art Cart, Mobile Market, Support Group, Hand and Paw)
I will take advantage of additional resources through RMH after check-out. (Answer only if you were a guest for two weeks or more. Leave blank if you were a guest for less than two weeks.)

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1700 4th Avenue South
Birmingham, AL 35233

Phone: 205-638-7255

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    RMHCA qualifies as a 501(c)3 and therefore contributions to RMHCA may be tax-deductible to the fullest extent allowable by law.

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    • What We Do
      • Our Programs
      • About Us
      • Our Founding Partners
      • Financial Reports
      • Read Our Stories
    • For Families
      • Your Stay at RMHCA
      • FAQs for Families
      • Family Life Program
      • Meet Our Families
    • Get Involved
      • Signature Events
      • Volunteer
      • Wish List
      • Pop Tab Program
      • Host a Community Event
      • Off-Site Opportunities
      • Read More Volunteer Spotlights
    • Ways to Donate
      • Community Partnership
      • Adopt a Family or Room
      • McDonald’s Fundraisers
      • Host an Online Fundraiser
      • Specialty Vehicle Tag
      • Meals From the Heart
      • Donate Items
      • Ways to Donate
      • Leave A Legacy
    • Events
      • Red Shoe Run
      • Golf Classic
      • Heart of the House Gala
      • Sweet Home Brews
      • Host a Community Event
      • Discover Our Events
    • Gallery
    • Contact Us
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